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Returns & Exchange


 

Returns

Not 100% happy with your purchase ? No problem. Please notify us by email to themanorboutique@gmail.com that you will be returning your purchase and include your order email so we can identify who to refund to. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it with labels intact and without traces of perfume, fake tan or any other signs of use. Please do not send back items if you fall outside our guidelines of 14 days as you will have to pay a re postage fee. Any faulty products must be reported to us within 24 hours of receiving. ​

  1. Email us that you are returning your order.
  2. Return your order and include your order email with the note for either exchange or refund.
  3. To return your order send to the below address:

The Manor Boutique
Main Street
Manorhamilton
County Leitrim
Ireland F91 AKO3.

PLEASE NOTE SALE ITEMS CANNOT BE RETURNED FOR REFUND OR EXCHANGE.


 

Exchange

We do not offer an exchange, you may return your order and buy again.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment that same day. PayPal refunds are instant but banks can take up to 5 - 7 working days to put the monies back into your account.

Please note You will be responsible for paying your return shipping costs. Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance as we can not guarantee that we will receive your returned item.


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